The standard ground mail service is shipped via gojavas / bluedart / aramex / ecom / indiapost. We try to dispatch all our orders within 24-48 hours in normal buy days. Please be advised that shipments are not sent out on saturdays, sundays, or any holidays. We do not guarantee arrival dates or times and it is dependent on the courier partner and location. Orders can be delayed due to some inevitable situation. Rest assured we are going to deliver your products at the earliest. Medzone return, refund, cancellation & shipping charges policies: our team facilitates processing correct health care products as per order and approved prescription and strives to service the products every time a consumer places an order. We also strongly recommend the items are checked at the time of delivery.